Showing posts with label FAST. Show all posts
Showing posts with label FAST. Show all posts

Wednesday, September 9, 2009

Could not normalize the SPItem after installing SharePoint Connector for FAST

I had setup SharePoint connector on my FAST server and provided SharePoint username and password which has go read access to sharepoint site. However, when starting the document processing the content retreiver fails and complains about not being able to retreive content because of unauthorized access to the item its trying to retrieve. Following is the exact error details: com.fastsearch.esp.connector.sharepoint2007.adapter.SPAdapterController: Could not normalize the SPItem 3b370549-3f6f-4d3f-b7c8-1d98884101ce;450526c0-5b6c-452a-a655-b1093b7e9d46;1. Exception: com.fastsearch.esp.cctk.framework.NormalizationException: Could not get content for the url: 'http://moss/Lists/Announcements/DispForm.aspx?ID=1'. Exception: com.fastsearch.esp.cctk.framework.AdapterException: Error downloading file: http://moss/Lists/Announcements/DispForm.aspx?ID=1 from server: moss.gnosispower.com HTTP Status code: 401. HTTP Status msg: Unauthorized Looking on the IIS logs for the get request for "'http://moss/Lists/Announcements/DispForm.aspx?ID=1" no username is associated. Not sure which user account document processing stage is using to retrieve the content.

So investigated further on this issue and ended up solving it by configuring Web Authentication Proxy. For some reason one of the dcoument processing stage when requesting content from sharepoint was not using the SharePoint username/password specified in the configuration. So have to setup Web Authentication Proxy to force it to use a specified account while retrieving content.

Hope it might help some one, sometime :-)

Friday, August 28, 2009

“Could not connect to config server at 16005”

Today I dived into installing FAST evaluation version at my home server. First thing I see in the Admin GUI Logs is an error thrown something like below:

“Could not connect to config server at 16005”

Initially the error doesn't tell you much about the real issue, but having a closer look at logs list it was complaining something about "License file cannot be checked out".

Well there can be few reasons for this license file complaint, either the format of port details or FQDN or any other entry is not right as it should be or something else that could be missed easily. So I went into the /etc directory where FAST was installed and looked at fastsearch.lic fileAt closer look only (or may be because of my dumbness LOL!!) I found that the license file was expired. So there we go all I have to do is to request for another evaluation version and upgrade my license file at this location:
FASTSEARCH%\etc\fastsearch.lic and restart FAST installation. (restart is done by simply going into Start->Programs->FAST ESP->Stop FAST->Start FAST)

Note: Even the evaluation version is not freely available you will have to be a partner or customer of FAST/Microsoft to be able to get a valid license.

Cheers,
Kunal
Dogpile
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